Privacy & Cookies

 

At Coupld, accessible from www.coupld.co, one of our main priorities is the privacy of our Visitors. This Privacy policy document contains types of information that is collected and recorded by Coupld and how we use it.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at hello@coupld.co.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at hello@coupld.co.

What type of information does Coupld collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, telephone number, postal address, communications); payment details (including credit card information), comments, feedback, recommendations, and testimonials.

 

How does Coupld collect information?

When you conduct a transaction, complete a contact form, provide feedback or answer questionnaires on our website, as part of the process, we collect personal information you give us such as your name, address, telephone number, email address and other relevant information, such as your relationship status, relationship goals and areas of your relationship you’d like to address through Coupld Services. Your personal information will be used for the specific reasons stated below only.

 

Why does Coupld collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate Coupld Services;

  2. To provide our Users with ongoing customer assistance;

  3. To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

 

How does Coupld store, use, share and disclose your site Visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

Coupld's Privacy Policy does not apply to other websites hosted through www.coupld.co. For example, www.calendly.com, which is used as a scheduling and payment tool. Thus, we are advising you to consult the respective Privacy Policies of these third-party websites for more detailed information.

 

 

How does Coupld communicate with site Visitors?

We may contact you for marketing campaigns, promotions, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to provide and operate our services, enforce applicable national laws, and enforce any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

How does Coupld use cookies and other tracking tools?

Like any other website, Coupld uses 'cookies'. These cookies are used to store information including Visitors' preferences, and the pages on the website that the Visitor accessed or visited. The information is used to optimise the users' experience by customising our web page content based on Visitors' browser type and/or other information. You can choose to disable cookies through your individual browser options.

It's important to note that third-party services, such as Google Analytics or other applications offered through the Wix App Market, placing cookies or utilising other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Wix Privacy Policy or the Coupld Privacy Policy.

Please note that we do not change our practices in response to a "Do Not Track" signal in the HTTP header from a browser or mobile application, however, most browsers allow you to consent to cookies, including whether or not to accept them and how to remove them.

For more general information on cookies, please read the "What Are Cookies" article on Cookie Consent website.

 

How does Coupld protect children's information?

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Coupld does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

How can Coupld site Visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us at hello@coupld.co.

 

Privacy Policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.